I have a problem with my payment, what should I do?

In the app

If you are trying to pay through the App Store, you can find more information here: Apple Support

If you are trying to pay through Google Play: Google Support

On Skippo.se

On the web, you can pay with Visa, Mastercard, UnionPay or American Express. Whether your card is a debit or credit card does not matter. At the time of registration, the card must be open for internet purchases. Please contact your bank if you need to activate your card for internet purchases, usually you can do this in your bank's app.

If you encounter problems with the transaction, contact your bank in the first instance. Unfortunately, we at Skippo cannot influence the processes connected to cards or your bank. This also applies to BankID and other verification methods.