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How it works

Why does the app sometimes show an inaccurate position?

If your Skippos app displays an inaccurate position, where your boat, for example, appears to be sailing on land, it may be due to issues with the GPS signal. Here, we explain the most common causes and provide tips on how to address this.

Common Causes:

  1. Device limitations: Older mobile phones or tablets may not have true GPS and instead use mobile towers to calculate the position, leading to inaccuracies based on terrain.

  2. Poor connection: Relying solely on Wi-Fi for positioning may be insufficient. Ensure your device has an active mobile data card.

  3. Blocked GPS signal: Objects such as buildings, tall trees, or mountains can block the signal from GPS satellites.

  4. Technical limitations: GPS technology is not flawless, and accuracy can vary, especially in areas with poor satellite coverage.

  5. Interference: Electronic devices nearby can interfere with GPS reception.


Solutions:

  1. Improve reception: Try to have an unobstructed view of the sky when using the GPS feature. Avoid placing your device near large metal objects or other interfering electronic devices.

  2. Regular updates: Ensure both the Skippos app and your device's operating system are up to date to take advantage of the latest enhancements and bug fixes.

  3. Contact support: If you still experience issues even after following these steps, we recommend contacting our customer support for further assistance.


Note that the Skippos app or web-based planning tool does not support synchronization with external GPS.

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