I have been incorrectly charged, how do I proceed to get a refund?

Created by First Line, Modified on Thu, 19 Oct 2023 at 06:26 AM by First Line

All subscriptions and payments in the app are handled through the App Store or Google Play depending on whether you have an Apple or Android device. If you experience an incorrect debit, you therefore need to contact Apple or Google directly.

If your subscription is handled by Apple, you can find instructions on how to request a refund here: https://support.apple.com/en-us/HT204084

If your subscription is handled by Google Play, you can find instructions on how to request a refund here: https://support.google.com/googleplay/workflow/9813244?hl=en